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Refund Request - Unintended Monthly Subscription Renewal (Order ID: 2102160253117280591) #133

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@roam963roan

Hello MiniMax Support Team,

My monthly subscription was automatically renewed today without my intention to continue it. I have already turned off the auto-renewal for the next cycle.

I have NOT used any of the newly allocated credits/tokens from this renewal. According to the subscription service terms, I would like to request a full refund for this latest charge.

Here are my transaction details:
Plan Name: Monthly Starter
Amount Paid: $10.00 USD
Transaction Date: 2026-09-22 08:02
Payment Method: Stripe
Order ID: 2102160253117280591
(Please find my subscription status and payment history screenshots attached.)

Could you please help process this refund as soon as possible? Thank you for your time and assistance.

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