AI-powered meeting intelligence built on ServiceNow using Google Gemini 3.5 Flash.
AI Meeting Action Tracker is a custom ServiceNow application that automatically analyzes meeting transcripts using Google Gemini 3.5 Flash.
The application transforms lengthy meeting transcripts into structured business insights by automatically generating:
- 🤖 AI-generated meeting summaries
- 📋 Automatic action item extraction
- ⚡ Task prioritisation
- 📊 AI processing logs
- 📈 Dashboard analytics
Built entirely on the ServiceNow platform using server-side JavaScript and REST API integrations.
- AI-generated Meeting Summaries
- Automatic Action Item Extraction
- Google Gemini 3.5 Flash Integration
- Async Business Rule Processing
- Service Catalog Record Producer
- AI Meeting Workspace
- Executive Dashboard
- AI Process Logs
- Manual Generate AI Action
Service Catalog
│
▼
Record Producer
│
▼
Meeting Record
│
▼
Async Business Rule
│
▼
MeetingAIProcessor
│
▼
Google Gemini 3.5 Flash
│
┌──────┼──────────┐
▼ ▼ ▼
Summary Tasks AI Log
│
▼
Dashboard
The repository includes a complete walkthrough of the application.
Location
demo/AI_Meeting_Action_Tracker_ServiceNow_Gemini_Demo.mp4
You can watch the demo directly from GitHub.
- ServiceNow
- JavaScript (ES12)
- GlideRecord
- Script Includes
- Async Business Rules
- RESTMessageV2
- Google Gemini 3.5 Flash
- Workspace
- Dashboards
- Clone this repository.
- Import the ServiceNow application.
- Create the following System Property:
Name:
x_1908237_ai_mee_0.gemini_api_key
- Set its value to your Google Gemini API Key.
- Submit a meeting using the Record Producer.
- AI processing begins automatically.
AI-Meeting-Action-Tracker/
│
├── README.md
├── demo/
│ └── AI_Meeting_Action_Tracker_ServiceNow_Gemini_Demo.mp4
│
└── 0005973fc3460310972fb6ec0501314c/
- Speaker Identification
- Due Date Extraction
- Sentiment Analysis
- Email Notifications
- Microsoft Teams Integration
- Google Meet Integration
S Addithya