Is there an existing issue for this problem?
Snapmaker_Orca Version
2.4.0 alpha
Operating System (OS)
macOS
OS Version
Macos 26.6.2
Additional system information
No response
Printer
Snapmaker U1
How to reproduce
Clean or upgrade install (tested on build from 1463).
Actual results
Log file contains errors relating to install of bundled printer-config payload.
Expected results
Upgrade or clean install works without error.
Project file & Debug log uploads
[warning] 2026-09-17 12:59:20.231085[Thread 0x00000001f4afa180]:========================================
[warning] 2026-09-17 12:59:20.231234[Thread 0x00000001f4afa180]:Snapmaker Orca Version Information
[warning] 2026-09-17 12:59:20.231236[Thread 0x00000001f4afa180]:========================================
[warning] 2026-09-17 12:59:20.231237[Thread 0x00000001f4afa180]:[Version] Snapmaker Orca: 2.4.0, Build: 01.10.01.50
[warning] 2026-09-17 12:59:20.231246[Thread 0x00000001f4afa180]:[Version] Orca Web: N/A
[warning] 2026-09-17 12:59:20.231251[Thread 0x00000001f4afa180]:[Version] Profile: N/A
[warning] 2026-09-17 12:59:20.231252[Thread 0x00000001f4afa180]:[Version] OS: macOS Version 26.6.2 (Build 25G83)
[warning] 2026-09-17 12:59:20.231253[Thread 0x00000001f4afa180]:========================================
[warning] 2026-09-17 12:59:20.240534[Thread 0x00000001f4afa180]:Failed to load to hints.cereal. File does not exists. /Users/richard/Library/Application Support/Snapmaker_Orca/user/hints.cereal
[error] 2026-09-17 12:59:20.625312[Thread 0x00000001f4afa180]:Profile staging for bbl is missing preset subdirectories
[error] 2026-09-17 12:59:20.625327[Thread 0x00000001f4afa180]:atomic_replace_directory: staging validation failed for "/Users/richard/Library/Application Support/Snapmaker_Orca/printers"
[error] 2026-09-17 12:59:20.625665[Thread 0x00000001f4afa180]:[Orca Updater] Update install failed: Update(/Applications/Snapmaker Orca.app/Contents/Resources/printers -> /Users/richard/Library/Application Support/Snapmaker_Orca/printers)
Checklist of files to include
Anything else?
As referenced in #853 (comment)
Is there an existing issue for this problem?
Snapmaker_Orca Version
2.4.0 alpha
Operating System (OS)
macOS
OS Version
Macos 26.6.2
Additional system information
No response
Printer
Snapmaker U1
How to reproduce
Clean or upgrade install (tested on build from 1463).
Actual results
Log file contains errors relating to install of bundled printer-config payload.
Expected results
Upgrade or clean install works without error.
Project file & Debug log uploads
Checklist of files to include
Anything else?
As referenced in #853 (comment)