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  1. olist-ecommerce-analytics-dashboard olist-ecommerce-analytics-dashboard Public

    End-to-end Power BI + PostgreSQL analytics on 98,666 Olist e-commerce orders (R$14.2M revenue) — DirectQuery, DAX, drillthrough

  2. churn-analysis-ott-subscribers churn-analysis-ott-subscribers Public

    End-to-end churn analysis (SQLite + Python) on OTT subscriber data — 28.57% churn rate.

    Jupyter Notebook

  3. saas-activation-retention-analytics saas-activation-retention-analytics Public

    End-to-end SaaS activation and retention analysis using PostgreSQL and Power BI, covering signup-to-paid conversion, cohort retention, SQL data validation, and actionable customer lifecycle insights.

  4. refund-process-redesign-case-study refund-process-redesign-case-study Public

    Case study: reduced customer refund turnaround by 65% (12–15 days → under 5 days) through process redesign and gap analysis