Enterprise AI support ops dashboard — ticket triage, API health monitoring, observability
A workflow playbook for reducing onboarding friction and preventing early‑stage support failures.
A knowledge base covering common fintech customer support scenarios, KYC troubleshooting, transaction issues and account management
AI-assisted support quality assurance MVP with structured QA scoring and human review
End-to-end HubSpot CRM implementation showcasing CRM configuration, data migration, pipeline design, and reporting using HubSpot Free.
Guarded Zendesk-to-Jira support escalation with exact trigger conditions, six-field mapping and duplicate-safe reconciliation.
AI-governed support triage pipeline: confidence-threshold routing, human-in-the-loop queue, hallucination-gated auto-resolution, full audit trail, and cost telemetry. Built in one day for $0.75.
A collection of customer service case studies covering escalation handling, operational efficiency and agent onboarding
A comprehensive guide to mapping customer journeys across fintech, telecom and BPO support environments
Interactive dashboard uncovering ticket trends, SLA performance and backlog risks in customer support operations using Tableau and Excel.
AI powered support workflow tool that matches tickets to documentation, drafts responses, and publishes KB articles to Notion via Claude API and Cloudflare Workers.
Support operations intelligence platform for SLA monitoring, breach prediction, risk scoring, and ticket prioritization.
A Streamlit-based B2B customer support operations simulator for ticket management, SLA tracking, escalation workflows, subscription support, loyalty benefits, and membership operations.
GitHub Action for SLA policy triage from GitHub Issues with optional Zendesk CSV fallback, escalation routing, and recurring support queue handoff workflows
Prioritize your most valuable customers automatically with this n8n workflow automation. It detects VIP Zendesk tickets, creates AI-powered summaries, alerts available agents in Slack, and bundles non-VIP tickets into a single email digest for faster support and efficient ticket management.
A comprehensive guide to customer support operations, escalation handling, SLA compliance and ticket management
AI prototype that detects emerging support ticket trends and drafts reviewable Product and Engineering escalations.
n8n workflow for AI-based support ticket escalation risk detection, scoring, and routing
Next.js support operations workbench for scoped AI-assisted changes, testing, validation, and review.
Reference implementation for support queue monitoring, SLA-risk triage and AI-to-human handoffs.
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